SiteGround WordPress Website Host
SiteGround is a great option for WordPress website hosting. In fact, we use SiteGround for hosting on one of our other WordPress websites and have been pleased to date. The site uptime is strong, their customer service team is amazingly helpful and their pricing is competitive.
SiteGround has top notch customer support 24/7. Technical support AND they will walk you through steps to get started too.
Like other web hosting options, they have 3 levels of shared hosting for you to choose from (if you need dedicated hosting, they offer that too). Shared hosting options for your business:
- StartUp = Their best web hosting for small business. At $3.95/month (regularly $11.95) it will give you 1 website, 10GB of space and about 10,000 site visits per month. While this level does not offer free website migration (if you want to move your existing website to their hosting plan), they do provide a pretty easy to use migration plugin.
- GrowBig = At $5.95/month (regularly $$19.95/month), this is ideal for the growing company. It offers site staging and unlimited websites, 20GB of space, 25,0000 site visitors per month and a free site migration.
- GoGeek = Their most comprehensive shared service plan at $11.95/mo ($34.95/month regularly). For this upgrade you get priority customer service support, unlimited websites, 30GB of website space, 100,000 visits/month and free site migration.
Let’s talk Uptime
Their uptime has been 100% in our experience. We have not had down time since we onboarded with them. Plus, their speed is more than sufficient, even on the shared hosting plan. So for those considering the dedicated plan due to fears of speed drag on the WordPress website host shared plans, fear not, unless you have an unusually heavy site.
Features we love
SiteGround offers a wide range of plugins like other hosting providers. They go the extra step with collaboration tools that you can use once you sign up for one of their plans which makes it easier to manage your business without additional expense. Their email is fairly easy to setup and they provide instructions for those using Outlook or other email providers.
A Feature we Don’t love
For some reason the online account management and C-Panel are note as straight forward as they could be. There is not single sign on so when you log into one, then you must log into the next and going back and forth is not as seamless as it should be. However, in the grand scheme of things, this is a minor complaint.. just tack on another password to manage!
customer service is top notch
Their customer service is truly amazing, we will go so far to say that it is among the best in the business. The chat experience is quicker than most. Sometimes chat can be painful. You think it will be the fastest way to get an answer, but then you realize that they must be chatting with 5 other people at the same time, so you wait and type the inevitable “hello?”. Not with SiteGround. Their chat team is super responsive. Plus, they truly want to help you resolve your challenge (no matter how big or small and regardless of your expertise). One of our team members had a difficult migration and SiteGround stayed on the phone until all questions were answered.
The Bottom Line
Great customer service and ideal plan structures for new businesses make SiteGround a great choice as your WordPress website host. We can confirm first hand uptime and satisfaction all around. If you are seeking the best web hosting for your small business, get the StartUp plan, then plan to upgrade as your business needs evolve. SiteGround makes it easy!